GLOBO

<p>When you browse a specific product category, you can filter the results by size, colour and price. You can also find out if a product is available in a particular store by clicking on &quot;store availability&quot; on the product description page.</p>

<p>Lorsque vous parcourez une cat&eacute;gorie de produits en particulier, vous pouvez filtrer les r&eacute;sultats par taille, par couleur et par prix. Vous pouvez &eacute;galement savoir si un produit est disponible dans un magasin sp&eacute;cifique en cliquant sur &laquo; Disponibilit&eacute; en magasin &raquo; sur la page de description du produit.</p>

Comment puis-je trouver les modèles disponibles dans ma taille?

Products and Care

How can I protect my shoes?

Comment puis-je trouver le produit Globo que je recherche?

How can I find styles available in my size?

What types of materials do you use for your products?

What ingredients are in your shoe care products?

Shoe Size Guide

Are all models offered in half-sizes?

Sizing

How do I create an account?

Why should I create an account?

How do I update my account information?

How do I reset my password?

My Account

GLOBO Gift Cards

Is it possible to order a gift card online?

How can I check the balance on my GLOBO gift card?

How do I use a GLOBO gift card?

Gift Cards

How do I find the nearest Globo?

Quelles sont vos heures d'ouverture?

I bought an item in a store. Where can I return it?

Can I place an order in store?

Who can I contact to talk about an in-store experience?

GLOBO Stores

What payment methods do you accept?

How can I use my promotional code?

Can I place an international order?

How can I know if my order was submitted successfully?

Can I add items to an existing order?

I accidentally entered an incorrect shipping address when placing my order. What do I do?

How do I cancel an order?

What is Klarna?

What is Sezzle?

How does Sezzle work?

How do I sign up for Sezzle?

Why can't I order an item online?

Order Tracking

Orders & Payments

Shipping & Order Tracking

I just received an email with my tracking number, and it says my order has already been delivered. How is that possible?

Where do you offer delivery service?

Do you offer worldwide shipping?

What delivery service do you use?

I ordered several items. Will I receive them separately?

Return Policy

How do I return an order?

Can I return my order in store?

Which carriers can I use for my return?

Will I have to pay to return my order?

How long will it take to receive my refund?

Can I exchange an item purchased online?

Returns

Program Information

Earning points

Récompenses

Additional benefits for members

GLOBO Privileges

How can I find styles available in my size?Updated 2 months ago