globoshoes

<p>We have multiple cleaning products at your disposal. Should you need more information on a specific one, chat with us and we will gladly assist you.</p>

We have multiple cleaning products at your disposal. Should you need more information on a specific one, chat with us and we will gladly assist you.

What are the ingredients in your shoe care products?

Product and Care

How do I protect my shoes?

What are your size conversions?

How can I find an Globo product that I am looking for?

How can I locate styles available in my size?

Do all styles come in half sizes?

What material do you use for you products?

Contact Us

Sizing

All sizes

How do I create an account?

How do I update my account information?

How can I reset my password?

My Account

Gift Card

Can I order a Gift Card online?

How can I check the balance of my Globo Gift Card?

How can I redeem my Globo Gift Card?

How can I find my nearest Globo store?

What are you store hours?

I purchased something in-store, where can I return it?

Can I place an order in-store?

Who can I contact to discuss an in-store experience?

Globo Stores

Track my order

Which methods of payment are accepted?

How do I use my Promotional code?

Can I place an international order?

How will I know if my order has been placed successfully?

Can I add items to an existing order?

I accidentally placed my order with incorrect shipping address. What should I do?

I accidentally placed my order with standard shipping but I need to receive my order sooner. What should I do?

How can I cancel an order?

What is Sezzle?

How do I sign up for Sezzle?

How does Sezzle work?

Ordering & Payment

Shipping and tracking

My tracking number shows as delivered but I haven't received my order. What should I do?

Where do you ship?

Do you ship internationally?

What courier do you use?

I ordered multiple items. Will I receive them separately?

Shipping & Tracking

Return Policy

How can I return my order?

Can I return my order in store?

Which couriers can I use for my return?

Do I need to pay to return my order?

How long will it take for me to receive my refund?

Can I exchange an item I purchased online?

Returns

General information

Earning Points

Rewards

Additional Member Benefits

Globo Rewards Program

What are the ingredients in your shoe care products?Updated 2 months ago