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Shipping & Tracking

Shipping and tracking

We'll send you email updates at just about every step of your order's journey. You can also track it by providing your order number and postal code in your account. Please allow at least 24 hours after receiving your shipment confirmation email befor

My tracking number shows as delivered but I haven't received my order. What should I do?

If you see that the package was delivered but you haven't received it, be sure to check around your property, with your neighbours, or with any other members of your household. The package may have been left in a secure location if you weren't around

Where do you ship?

We ship to any valid Canadian addresses. However, shipping is not available to A.P.O./F.P.O. and P.O. box addresses due to shipper restrictions.

Do you ship internationally?

We only ship to Canada.

What courier do you use?

All of our orders are shipped with FedEx.

I ordered multiple items. Will I receive them separately?

It is possible that orders that contain more than one item will ship from different locations at different times. You will receive an email update and tracking information for every possible shipment.