GLOBO

We will send you several email updates to keep you informed of the progress of your order. You can also track your order by entering your order number and postal code. Please wait at least 24 hours after receiving the shipping confirmation email before clicking on the tracking link to give the carrier time to pick up your order. Available FedEx delivery optionsDelivery methodCostDelivery timeShip to storeFree3 to 6 business daysStandard shipping$7.953 to 6 business days A few exceptions... Our carrier does not allow parcels to be sent to a P.O. box.We do not ship to Nunavut, the Yukon, Newfoundland and Labrador or the Northwest Territories.

Nous vous enverrons plusieurs mises &agrave; jour par courriel pour vous informer de la progression de votre commande. Vous pouvez &eacute;galement faire le suivi de votre commande en indiquant votre num&eacute;ro de commande et votre code postal. Veuillez attendre au moins 24 heures apr&egrave;s la r&eacute;ception du courriel de confirmation d&#39;exp&eacute;dition avant de cliquer sur le lien de suivi afin de donner au transporteur le temps de r&eacute;cup&eacute;rer votre commande. Options de livraison FedEx disponiblesMode de livraisonCo&ucirc;tD&eacute;lai de livraisonLivraison en magasinGratuite3 &agrave; 6 jours ouvrablesLivraison standard7,95 $3 &agrave; 6 jours ouvrables Quelques exceptions... Notre transporteur ne permet pas l&#39;envoi de colis &agrave; une bo&icirc;te/case postale.Nous ne livrons pas au Nunavut, au Yukon, Terre-Neuve-et Labrador ni aux Territoires du Nord-Ouest.

Shipping & Order Tracking

Comment puis-je protéger mes chaussures?

Comment puis-je trouver le produit Globo que je recherche?

How can I find styles available in my size?

What types of materials do you use for your products?

What ingredients are in your shoe care products?

Products and Care

Shoe Size Guide

Are all models offered in half-sizes?

Sizing

How do I create an account?

Why should I create an account?

How do I update my account information?

How do I reset my password?

My Account

GLOBO Gift Cards

Is it possible to order a gift card online?

How can I check the balance on my GLOBO gift card?

How do I use a GLOBO gift card?

Gift Cards

How do I find the nearest Globo?

Quelles sont vos heures d'ouverture?

I bought an item in a store. Where can I return it?

Can I place an order in store?

Who can I contact to talk about an in-store experience?

GLOBO Stores

What payment methods do you accept?

How can I use my promotional code?

Can I place an international order?

How can I know if my order was submitted successfully?

Can I add items to an existing order?

I accidentally entered an incorrect shipping address when placing my order. What do I do?

How do I cancel an order?

What is Klarna?

What is Sezzle?

How does Sezzle work?

How do I sign up for Sezzle?

Why can't I order an item online?

Order Tracking

Orders & Payments

I just received an email with my tracking number, and it says my order has already been delivered. How is that possible?

Shipping & Order TrackingUpdated 7 days ago