Shipping & Order Tracking
Shipping & Order Tracking
We’ll keep you updated every step of the way! After placing your order, you’ll receive a series of email notifications so you always know where your package is.
My tracking says my order was delivered, but I didn’t receive it
If your tracking number shows that your package has been delivered, but you haven’t received it, here are a few things to try:. Check around your residenceLook near your door, porch, garage, mailbox area, or any safe spot where a driver might leave a
Where do you offer delivery service?
We offer delivery to all valid Canadian addresses, except A.P.O./F.P.O. addresses and P.O. boxes. Please note that we do not currently ship to Nunavut, the Yukon, Newfoundland and Labrador or the Northwest Territories.
Do you offer worldwide shipping?
We deliver only within Canada.
What delivery service do you use?
All of our orders are delivered using NATIONEX and OnShip.
I ordered several items. Will I receive them separately?
Yes, it’s possible. Orders with multiple items may ship from different locations, which means they might arrive at different times. You’ll receive email updates for each shipment, including tracking information, so you can follow every part of your o